Privacy Policy

Bell Tents & Events Henlow Privacy Policy  

Who we are Our website address is: http://belltent.godaddysites.com/ 

What personal data we collect and why we collect it.

Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. 

Media If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. 

Contact forms We collect your name and email address so that we can contact you. Your details are stored on our secure server and in our email software. 

Cookies If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. Embedded content from other websites Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. 

Who we share your data with We do not share your data with any third parties How long we retain your data If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. 

What rights you have over your data If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. 

Where we send your data Visitor comments may be checked through an automated spam detection service. 

Terms & Conditions

Definitions

THE COMPANY is Bell Tents and Events Henlow.

‘THE HIRER is the person hiring the equipment from the Company and whose name appears on the booking form.  The Hirer must be at least 18 years of age.

‘THE PERIOD OF HIRE’ means the time commencing with the arrival of the equipment onsite, and terminating when the equipment is removed by the Company.

‘A BOOKING’ is the contract entered into by the hirer and the Company.

‘THE EQUIPMENT’ is the bell tent/s furnishing/s provided by the Company for the use of the Hirer.

‘HIRE CHARGES’ is the total amount due under the invoice including delivery, assembly, installation, disassembly and collection of the equipment.

General

These terms and conditions apply to all contracts entered into between the Company and the Hirer unless expressly stated otherwise by the Company and upon payment of the deposit the Hirer is deemed to have accepted them. Any offer of equipment is subject to stock being available on receipt of a deposit at time of booking.

1. CONDITIONS

Quotes are provided on the basis that a booking is not confirmed until a deposit and a note accepting our Quote and Terms and Conditions are received by way of a Booking Form from the Hirer.

A non-refundable deposit of £50 is payable on booking.

The balance is payable no later than 28 days before set up, plus a returnable security deposit of £100 per tent is payable on delivery date stipulated in the booking form. This will be refunded within 48 hours of collection of bell tent and equipment. Should any damage be evident, the hirer will be invoiced for replacement/cleaning accordingly and amount deducted from security deposit.

Bookings received less than 28 days in advance of arrival will require payment to be sent in full with the booking form.

Notice of cancellation of the booking by the hirer must be provided to the Company to be received not less than 28 days prior to delivery.

Cancellation of less than 28 days prior to your arrival will result in 100% of the hire charge being forfeited.  You may wish to obtain travel insurance to cover this.

The security deposit covers damage, breakages or extra cleaning that may be required. This will be returned within 48 hours of departure, minus deductions if applicable, which will be fully itemised

2.SITE

(a)The Hire charges are based on the assumption that the site is a flat level firm ground at least 7 metres circular diameter with easy access for motor transport, and that no drains, cables or other services are buried beneath the surface or otherwise concealed. The Hire charges do not include any making good or repairing of damage to the site.

(b) The Hirer is required to provide the Company with either a plan showing the position in which the tent is to be erected or should have a representative on the site for that purpose. In the absence of a plan showing the position in which the tent is to be erected the Company will erect the tent where they deem appropriate and shall be deemed to have completed the contract.

(c)The Hirer should never presume that any other equipment is included in the Hire other than what is stated in the Company’s booking forms and related website, specific to their booking.

(d) The Hirer is required to select a site that is not susceptible to bogginess or has poor drainage. Any flooding caused is the responsibility of the Hirer.

(e) The Hirer must ensure that any obstructions to the site are removed before The Company arrives. This includes plants, shrubs, trees, vehicles and other materials. The Company reserves the right to apply a discretionary surcharge if obstructions prevent work from commencing.

(f)The Hirer must consider and is responsible for making suitable arrangements for access by people with disabilities and emergency services

(g) Appropriate provision of parking must be supplied and all parking costs (if any), must be paid for by the Hirer in advance of The Company arriving on site.

(h) Weather conditions may mean tent erection/dismantling may have to be rearranged if deemed unsafe due to high winds/heavy rain/storms.

4.DELAY OR FAILURE BY THE COMPANY TO COMPLETE THE CONTRACT

The Company will use its best endeavours to supply the hirer with the equipment ordered but where this is not possible the company will notify the Hirer as soon as possible with any alterations to the design and specifications of the equipment and where alteration is fundamental the Hirer may terminate this contract and any deposit paid will be refunded.

5.PAYMENT

Payments must be made in accordance with the terms stated in the Company’s quotation. 

6.LOSS OR DAMAGE

(a) The Hirer shall during the period of Hire be responsible for the maintenance and safe custody of the Company’s equipment from completion of erection until dismantling.

(b) The Hirer must be satisfied with the equipment before use and should notify the Company of any miscounts, incorrect deliveries or unacceptable equipment before use.

(c) The Hirer shall leave the Equipment in a clean and tidy state, a reasonable surcharge will be applied for cleaning/replacement if it is not and will be deducted from the security deposit and / or charged directly to the Hirer.

(d) All children are to be supervised by an appropriate adult at all times and children under 8 years old are not recommended to be left unattended in the bell tent overnight in line with our risk assessment.

7.INSURANCE

The insurance provided by the Company covers the equipment against: Theft, Vandalism, Fire and explosion, Storm and tempest.

The risk for any exclusions under the Company's insurance passes to the Hirer on delivery of the Equipment.

8.EXCLUSIONS FROM INSURANCE

Exclusions include but are not limited to:

(a) Furniture

(b) Insurance excess – The insurance cover excludes the first £500 of any claim and this is payable by the Hirer.

(c) Cover only applies to equipment that is delivered by the Company and does not include any equipment provided by a sub-contractor, unless invoiced by the company.

(d) Disappearance, Unexplained or inventory shortage

(e) Consequential Loss

(f) Acts of fraud or dishonesty by any party to whom the property insured has been entrusted or hired.

(g) Any breach of the Company terms and conditions as herein stated will negate the insurance policy

(h) The Hirer is to keep the Equipment on site at all times and not attempt to move the equipment to any other location without the Company’s prior written consent; to keep the Company fully informed of all material matters relating to the Equipment; not to use the equipment for any unlawful purpose.

(i) Failure to report the loss or damage arising from fire, theft or vandalism to the police immediately upon discovery and to the Company within 24 hours.

9 THE HIRERS RESPONSIBILITY

(a) The Hirer should not enter the equipment whilst the Company is erecting it.

(b) The Hirer should keep any part of a tent completely closed and secure while not in use during the period of Hire.

(c) The Hirer should not tamper with the structure or any part of the equipment

(d) The Hirer should not use any lighting, heating, cooking or other gas or electrical appliances of any kind, other than what is provided for and appropriate to use, inside the Company’s tents without the previous consent in writing of the Company.  No cooking or use of gas appliances of any kind should be used inside the Company’s tents.

(e) The Hirer is responsible for any damage and loss caused to the equipment regardless of culpability, and therefore should the security deposit be insufficient to cover costs incurred by the Company, the Hirer will be liable for all costs associated with this damage.

(f) Any naked flames used on site in proximity to the tent are entirely at the Hirers own risk.

(g)  No animals are allowed inside the Company’s tents, without the previous consent in writing of the Company.

(h) No smoking is allowed inside the Company’s tents.

(i) The Hirer agrees that the Company, its Agents, Officers or Employees, accept no liability for any personal injury or damage to any persons or property suffered during the period of your usage.  Your statutory rights are not affected.

(j) Barbecue equipment or open fires outside are to be placed a minimum of ten feet from the tent and not left unattended whilst in use.

(k) In certain circumstances, such as the use of private land, The Hirer is responsible for giving notice to or obtaining permits from any authorities who are or may be concerned and must take application where necessary to the Planning Authority, District Surveyor, Police, Fire Brigade and any similar authority or organisation. Any costs incurred in delays or modifications in the work arising from the absence or misrepresentation of all such necessary permissions and permits shall be payable to the Company by the Hirer. Where appropriate obtain a license from the Local Authority. Any requirements under the license must be notified to us in writing, at least 28 days prior to erection. Should the Company for any reason be unable to comply with these requirements, then the Contract will become void and the customer advised accordingly.

(l) The hirer will be responsible for any additional costs incurred to the company as a result of any booked equipment not being able to be erected/laid due to incorrect measurements, varying height levels or undisclosed site complications of which the company were not informed in writing.

(m) The hirer will be responsible for any costs incurred by the company due to changes being requested once the erecting of tents has begun.

(n) Children are to be supervised by an adult at all times in and around the equipment.

10. OWNERSHIP

All equipment remains at all times the property of the Company.  

11. LIABILITY TO THIRD PARTIES

The Company will not be responsible for and the Hirer will indemnify the Company against all claims for the injury to persons or loss or damage to property howsoever caused unless it be proved that such injury or damage was caused by negligence of the Company.

12. ERECTION AND DISMANTLING

The Company normally provides labour for the erection and dismantling and the cost thereof is included in the Hire charges.  Weather conditions may mean tent erection/dismantling may have to be rearranged if deemed unsafe due to high winds/heavy rain/storms/inclement weather.

13. ATTENDANCE

The Hire charges do not include attendance by the Company’s workforce, employed or sub-contracted, except during the actual processes of erecting and dismantling the tent.

14. FORCE MAJEURE

The Company will not be liable for any: Act of God including but not limited to  tempest, fire, flood, storm or natural disaster; War, civil war, sabotage or act of terrorism; Government sanction, Global Pandemic , embargo, import or export regulation or order; Labour disputes, including strikes, lockouts, boycotts or other industrial action; Failure in the transportation of equipment, machinery or personnel or in the provision of any utility including power, gas, water, or communication services.

While every effort will be made by the Company to carry out any booking accepted, however, the full performance of it is subject to variation or cancellation by the Company consequent upon Act of God, War, Strikes, Riots, Lockouts or any other disturbances. Fire, Flood, Storm, Gale or Tempest restrictions on the use of Transport, Fuel or Power. Requisitioning Storage of material or transport or labour or any other cause beyond the control of the Company.

Choice of Law

This contract will be governed by the laws of England and Wales and the exclusive jurisdiction of the Courts of England and Wales.

15.CANCELLATION

Should the Hirer wish to terminate the contract then the following compensation rates will be charged to the Hirer by the Company.

100% of the Hire price for notice less than 28 days prior to the Hire period.

25% of the Hire price for notice more than 28 days prior to the Hire period.

16.OTHER

The Company reserves the right to amend their website and terms and conditions at any time, without prior notice, the Hirers obligations not being limited to the above.

The contract will be terminated in the event of non-payment, or if there is a breach of the terms and conditions.

If any clause is deemed invalid it will not affect the rest of the terms and conditions.

17. ENTIRE AGREEMENT

This contract constitutes the entire agreement between the Company and the Hirer.  No verbal representations or arrangements are recognised by the Company.

Nothing in this agreement shall exclude or in any way limit:

(a) either party’s liability for death or personal injury caused by its own negligence;

(b) either party’s liability for fraud or fraudulent misrepresentation; or

(c) any other liability which cannot be excluded by law.

This agreement sets forth the full extent of the Company’s obligations and liabilities in respect of the equipment and its hiring to the Hirer. In particular, there are no conditions, warranties or other terms, express or implied, including as to quality, fitness for a particular purpose or any other kind whatsoever, that are binding on the Company except as specifically stated in this agreement. Any condition, warranty or other term concerning the equipment which might otherwise be implied into or incorporated within this agreement, whether by statute, common law or otherwise, is expressly excluded

A booking may only be deemed valid once the Hirer is in receipt of a booking confirmation from the Company. The Company will provide a booking confirmation subject to availability and on receipt of a fully completed booking form with a deposit from the Hirer. Should the Company not have availability then the deposit will be returned to the Customer.

18. SPACE REQUIRED PER TENT

5m Bell Tents requires a 7m area of flattest grass

5m Lotus Belle requires an 8m area of flattish grass

Please note it is your responsibility to ensure that there is enough space and easy access for the tents to be erected

We ask for a non-refundable £50 deposit to secure your booking and balance paid 28 days before please along with a £100 per tent security deposit to be paid on set up/delivery day.

(Security deposit is usually returned within 48 hours of takedown minus any deductions if any damage/loss is found.)

No confetti balloons or bombs to be used inside tents

All rubbish and any recycling must be removed by the hirer

If evidence of smoking inside tents is discovered we will retain the full security deposit

Vomit / urine found in tent will result in a minimum charge of £50 in additional to the full security deposit being retained for the cleaning of the equipment.

The hirer accepts no responsibility or liability for any damage or theft of any property left in tents or the duration of the hire period

No candles or naked flames allowed inside tents 

The number of campers per tent is per your order, no additional campers are permitted unless by prior arrangement with us.

Bell Tents and Events Henlow reserves the right to amend the T&Cs at any point via their website or otherwise.